Integrity, Customer-Focus, Excellence and Teamwork - make a statement about where we've been, who we are today, and how we will work together to achieve our mission. They have been drawn from our rich past, and distilled to connect us with the values most important today to our middle American customers. These core values provide the necessary foundation of basic principles to guide all of our associates across the company.

 

Integrity - We have the highest standards for ethics, fairness, and personal responsibility. We're honest and straightforward. We operate within the letter and spirit of the law. We show unwavering consistency between words and actions. We comply with all laws, regulations, and company policies.

 

Customer Focus - We exist to improve the financial security of our customers and policyholders, and we put them first and foremost in all of our decisions and actions. We anticipate our customers needs and move quickly and urgently to serve them.

 

Excellence - We act with a strong sense of urgency, recognizing that speed matters. We honor our commitments and we take personal responsibility for our actions. To meet the needs of our customers, we strive for excellence in our products, services, and business processes. We are passionate about winning in the marketplace, and embrace any change needed to do so.

 

Teamwork - We win as a team, putting the enterprise ahead of any business unit, function, department, or individual interests. We value diverse teams that take ownership of work efforts, and create an atmosphere of commitment, participation, and collaboration. We trust that our team members act in the best interest of Bankers, and we have confidence in their capabilities and intentions. Our associates grow personally and professionally through their experiences at Bankers.